For the well being of travellers during the COVID-19 (coronavirus) outbreak, airports and airlines have stepped up the cleaning and sanitization standards and the staff training.
In the wake of the COVID-19 scenario and subsequent travel advisory issued by concerned authorities, airports in India have also come up with their protocols and guidelines for the health & safety of passengers and employees. We recommend you to pay special attention to these guidelines and state-specific guidelines on quarantine,e-pass, etc. to ensure hassle-free transit or travel. Non-compliance with rules may lead to denial of boarding or other inconvenience to you.
Airport Authority of India has also started Air Suvidha- a contactless solution by the Ministry of Civil Aviation and Delhi Airport for all international passengers coming to India. It is a Self Reporting and Exemption Form Portal for International arriving passengers.
Important Guidelines
Stringent guidelines have been put in place by several airport authorities to ensure optimum protection and safety for all travellers at all times. You are requested to cooperate with the Airport Authorities and follow the protocols in ensuring safety for yourself and others.
- Hand sanitizers are made available at multiple locations within the airport premises.
- Usage-based sanitization/disinfection of all passenger touchpoints conducted regularly.
- Mandatory sanitization of baggage before entry into the terminal and upon arrival.
- Mats/carpet are cleaned with bleach (Sodium Hypochlorite solution) placed at the entrance for disinfecting shoes.
- Transparent and clear glass shields installed as a barrier between the passengers and airport staff at high-traffic touchpoints such as entry gates, check-in counters, security checkpoints etc.
Airport Staff
- All airport staff is provided with hand sanitizers and Personal Protective Equipment (PPE).
- For unaccompanied minors and passengers with special needs such as wheelchairs, the assisting staff is given full protection gear with pre-sanitized wheelchairs.
Safe Practices Recommended
- Adequate disembarkation points for vehicles are provided so that crowding and traffic can be avoided.
- Use of trolleys is minimized and discouraged at the airport.
- Social distancing markings of the minimum distance of 1 meter are made in several places.
- Separated seating in the forecourt areas ensured. Select chairs are marked ‘Not for Use’ to ensure adequate distancing.
- Separate areas are earmarked for isolation and COVID-19 testing of suspected passengers.
- Separate entry gates are designated for each airline to avoid overcrowding.
- Proper disposal of all biohazard materials is ensured through special bins earmarked for used masks, tissues, gloves, etc.
- Newspapers, magazines, or non-essential loose items in the terminal building or lounges are temporarily banned.
